Administrative Service Manager (ASM)
Summary
Title: | Administrative Service Manager (ASM) |
---|---|
ID: | 81946 |
Description
Duties/responsibilities for this position include, but are not limited to:
- Serve as the primary Program Manager for Mental Health First Aid Program in rural public health regions, Metro Health Departments, and community-based organizations in TN
- Conduct trainings as a certified Mental Health First Aid Instructor for Health Department staff and community partners, traveling statewide as needed
- Provide mentorship and support to TDH’s MHFA instructors in assigned regions
- Develop grant-related progress reports, annual reports, or workplans as appropriate and as requested by supervisor or team lead; provide grant and budget input and support as requested
- Assist with maintaining databases and spreadsheets, ensuring data quality. Create or generate status reports for team/supervisor as requested
- Create professional written communications and visualizations, such as infographics and one-pagers, ensuring content aligns with established guidelines and best practices
- Prepare and provide mental health-related oral presentations for professional audiences, ensuring content aligns with established best practices and frameworks
- Proactively identify areas for program and process improvement and develop innovative solutions for identified issues
- Attend and lead meetings for MHFA instructors, MHFA vendor, public health staff, and community partners
- Conduct outreach in the community to recruit and train target populations, such as first responders, educators, and other healthcare professionals
- Serve as liaison for mental health-related workgroups and collaborations
- Assist with ad hoc mental health initiatives and requests as directed by supervisor
Desired Knowledge, Skills, and Abilities:
- Knowledge of mental health topics and passion for promoting mental wellbeing required
- Advanced experience with MS Office Suite (Word, Excel, PowerPoint)
- Current Mental Health First Aid Instructor certification preferred
- Strong organizational skills and attention to detail
- Excellent written communication and business grammar skills required
- REDCap experience preferred but not required
- Ability to work effectively independently and as part of a team
- Conflict management
- Ability to handle important matters while maintaining confidentiality
- Proficiency with building, updating, and maintaining spreadsheets, presentation software, and working efficiently in multiple databases
- Utilize effective time management in conjunction with communication to create realistic expectations for others
- Grant or contract management experience preferre