Job Openings >> Administrative Service Manager (ASM)
Administrative Service Manager (ASM)
Summary
Title:Administrative Service Manager (ASM)
ID:81946
Description

Duties/responsibilities for this position include, but are not limited to:

  •           Serve as the primary Program Manager for Mental Health First Aid Program in rural public health regions, Metro Health Departments, and community-based organizations in TN
  •          Conduct trainings as a certified Mental Health First Aid Instructor for Health Department staff and community partners, traveling statewide as needed
  •          Provide mentorship and support to TDH’s MHFA instructors in assigned regions
  •          Develop grant-related progress reports, annual reports, or workplans as appropriate and as requested by supervisor or team lead; provide grant and budget input and support as requested
  •          Assist with maintaining databases and spreadsheets, ensuring data quality. Create or generate status reports for team/supervisor as requested
  •          Create professional written communications and visualizations, such as infographics and one-pagers, ensuring content aligns with established guidelines and best practices
  •          Prepare and provide mental health-related oral presentations for professional audiences, ensuring content aligns with established best practices and frameworks
  •         Proactively identify areas for program and process improvement and develop innovative solutions for identified issues
  •          Attend and lead meetings for MHFA instructors, MHFA vendor, public health staff, and community partners
  •          Conduct outreach in the community to recruit and train target populations, such as first responders, educators, and other healthcare professionals
  •          Serve as liaison for mental health-related workgroups and collaborations
  •          Assist with ad hoc mental health initiatives and requests as directed by supervisor

Desired Knowledge, Skills, and Abilities:

  •          Knowledge of mental health topics and passion for promoting mental wellbeing required
  •          Advanced experience with MS Office Suite (Word, Excel, PowerPoint)
  •          Current Mental Health First Aid Instructor certification preferred
  •          Strong organizational skills and attention to detail
  •          Excellent written communication and business grammar skills required
  •          REDCap experience preferred but not required
  •          Ability to work effectively independently and as part of a team
  •         Conflict management
  •          Ability to handle important matters while maintaining confidentiality
  •          Proficiency with building, updating, and maintaining spreadsheets, presentation software, and working efficiently in multiple databases
  •          Utilize effective time management in conjunction with communication to create realistic expectations for others
  •          Grant or contract management experience preferre
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