Job Openings >> Help Desk Technician :: Columbia, SC
Help Desk Technician :: Columbia, SC
Summary
Title:Help Desk Technician :: Columbia, SC
ID:83321343
Description

Required Skills:

  • 5 Years of experience with Microsoft Entra ID and general Microsoft administration
  • 5 years of experience with Windows Server environments
  • 10 years of experience in troubleshooting skills in networking (wired/wireless)
  • 5+ years experience responding to help desk requests via ticketing system
  • Ability to work independently and collaboratively in a team setting
  • Excellent communication and documentation skills

 

Preferred skills:

  • Experience with Deskpro ticketing system
  • Experience with Active Directory, DNS, and Group Policy
  • Experience with Ruckus/Brocade network switches
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