Compliance Officer
Orlando, FL
4+ Months

Description:

FL-DBPR-TLH-CTMH-Compliance Officer - Assignment is for approximately 4 months

FL-DBPR-TLH-Condominiums, Timeshares and Mobile Homes - Compliance Officer - Assignment is approximately 4 months

ASSIGNMENT DURATION: Approximately 4 months
WORK ENVIRONMENT: Professional office, business casual

CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line