| Title: | Desktop Support |
|---|---|
| ID: | 81891 |
Role: Desktop Support
Location: Salem, VA
Duration: Long Term
Onsite work
Direct Client
Description:
*candidates local to the Roanoke/Salem, VA area required
*candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions
Required/Desired Skills
|
Skill |
Required /Desired |
Amount |
of Experience |
|
Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams |
Required |
5 |
Years |
|
Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices |
Required |
5 |
Years |
|
Ability to communicate effectively verbally and in writing with individuals and groups |
Required |
5 |
Years |
|
Experience working with help desk request tracking and reporting tools |
Required |
5 |
Years |
|
Strong Customer Service skills that include a "customer first" attitude |
Required |
5 |
Years |
|
Provide computer training for field staff |
Desired |
0 |
|
|
Knowledge of computer/mobile device applications and how they operate in an enterprise environment. |
Desired |
0 |
|
|
Experience with creating training documentation. |
Nice to have |
0 |
