Desktop Support Technician

Trenton, NJ - Onsite

Long-term

NJDOE IT needs to upgrade all systems to Windows 11, to image devices, install software upgrades, set up automatic upgrades and troubleshoot. Also, will need to configure and rollout new dives to replace EOL equipment.

Responsibilities:
Hardware inventory management
Equipment imaging
Software installation
Windows 11 upgrades
Rollout equipment
User migration
Hardware/software troubleshooting and maintenance
Other duties as assigned by supervisor
Knowledge of PC/Laptop hardware, MFD (Xerox preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCMimaging technologies, communication skills.