Job Title: Field Assurance Technician

Location: Tempe, AZ

Duration: 12+ Months

Position Summary:
This position is Technician for Field Assurance (FA) that will be responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab. The associate will be responsible for contributing to the completion of complaint returned sample analysis in a timely manner. Familiarity with equipment, microscopes, biosafety laboratory practices, good laboratory practices including working in a clean room atmosphere is preferred.

Essential / Key Job Responsibilities (including supervisory and/or fiscal):
Cleaning and disinfection of lab spaces
Collect, record, and analyze sample analysis results data accurately
Conduct sample analysis testing outlined in protocols
Decontamination of complaint samples received in the Lab
Documentation of complaint samples received for evaluation purposes
Identify and escalate all unexpected sample analysis results to the supervisor and franchise team
Maintain good documentation practices (GDP) when recording preliminary and sample analysis results
Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices
Maintains a clean and safe lab work environment
Maintains a professional working relationship with internal and external customers and support staff
Participate in project planning, scheduling, and tracking
Storage and disposal of complaint samples in accordance with applicable procedures
Support continuous improvement of lab processes and test methods
Understand and follow procedures and regulatory requirements
Use calibrated laboratory equipment and tools

Required Qualifications:
Ability to work in cross-functional teams
Basic problem-solving / troubleshooting skills
Detail-oriented
Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver
Must have technical writing skills
Proficient in MS Office

Preferred Qualifications:
Ability to read engineering drawings
Lab Safety Skills
OGP Flash 500 Smartscope experience
Oral and written presentation skills
Perform testing per written directions

Education and/or Experience:
Associate degree in technical studies, science, math, or engineering optional
Medical industry (GMP) and/or lab experience preferred

Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment. The employee frequently is required to verbally communicate with other associates. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Work Environment:
While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment. BD is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.