| Title: | Claims Representative |
|---|---|
| ID: | 83321169 |
Description:
The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed.
• Greet customers upon arrival in the Claims Center;
• Ensure all proper documentation is presented prior to claim processing;
• Assist Hoosier Lottery staff with daily office duties;
• Answer claims hotline and assist customers with questions;
• Assist with PR photos of winners when needed..
Job Requirements
• High School diploma or equivalent ;
• Excellent customer service skills;
• General knowledge of and ability to operate a telephone and cash register;
• Basic knowledge of clerical procedures, methods, and principles;
• Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word;
• Proficient with modern office equipment including computer, fax machine, and scanners
Required/Desired Skills
|
Skill |
Required /Desired |
Amount |
of Experience |
|
High School diploma or equivalent |
Required |
0 |
|
|
Excellent customer service skills |
Required |
1 |
Years |
|
General knowledge of and ability to operate a telephone and cash register |
Required |
1 |
Years |
|
Basic knowledge of clerical procedures, methods, and principles |
Required |
1 |
Years |
|
Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word |
Required |
1 |
Years |
|
Proficient with modern office equipment including computer, fax machine, and scanners |
Required |
1 |
Years |
