Desktop Engineer for the 3rd shift

NEWARK, NJ/REMOTE
initially onsite for one month and will be 100% remote after that

7+ Months

Description:

We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.

• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.

• Utilize ticketing system to track email submissions and managing phone support efforts.

• Manage Windows Active Directory and Exchange.

• Work closely with other IT employees on system maintenance and configuration projects.

• Work closely with other employees on interdepartmental projects.

• Maintain accurate asset management records.