AI Machine Learning (ML) development, preferably in retail or customer service environments.

Strong programming skills in Python and experience with ML frameworks (e.g., TensorFlow, PyTorch).

Proficiency in NLP tools and libraries (e.g., spaCy, Hugging Face, NLTK).

Hands on experience in Microsoft Dynamics Contact Center solution creating voice bot and chatbot using copilot studio and other Azure AI services.

Experience with cloud platforms (Azure) and deploying AI models in production.

Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or related field.